CRISIL Ratings is the preferred choice of investors because of the quality and consistency of its ratings.

CRISIL's default and transition rates meet the key requirements of higher ratings being less likely to default and less likely to change than lower ratings. CRISIL is committed to the quality of its ratings and to providing the highest level of service to investors. Towards this end CRISIL has incorporated several international best practices into its structure, functioning and processes.

Listed below are reasons why CRISIL is considered the agency of choice for our investors

CRISIL commands the highest credibility among investors due to its continuing commitment to the highest standards of analytical rigour and transparency regarding its analytical approach when it assigns ratings.

At CRISIL, the commitment is to ensure that the ratings it assigns accurately reflect its expectations of the future. This, even as we strive to maintain the stability of our ratings at appropriate levels. Thus, CRISIL was the first rating agency in India to effect a downward revision of its ratings in the second half of the 1990s, anticipating the impact of the liberalization of the economy.

CRISIL is the market leader in the ratings business in India. Hence, CRISIL rates virtually all the large players in almost every industry/sector in India. This, coupled with our sector focused analytical teams, ensures that our ratings reflect the most comprehensive understanding of industry fundamentals as indeed the relative strengths and weaknesses of competing players.

CRISIL has set up a Rating Desk in 1999 to ensure that all queries on our ratings are speedily addressed. The CRISIL Rating Desk has been growing from strength to strength, serving as an effective and convenient way for investors to access clarifications and information on CRISIL Ratings. The rating desk achieved an impressive response time of less than 30 minutes for all investor queries, in 2003.

CRISIL has published a comprehensive compendium of rating criteria. This enhances investors' understanding of the rating methodologies that CRISIL uses ……for all Indian companies.

A dedicated team focused on outreach efforts was set up in 2001. The key objective of this group is to ensure that investors are regularly updated about CRISIL’s methodologies and understanding of key sectors though regular publications and investor seminars. Investor feedback is sought on our communication of information and actions and incorporated in CRISIL’s rating reports to make it provide a clearer understanding and sharper analyses than before.

These teams have a deep appreciation of business fundamentals in their respective business sectors.

A dedicated team, focused on outreach efforts, was set up in 2001. The key objective of this group is to ensure that investors are regularly updated on CRISIL's methodologies and studies of key sectors through regular publications and investor seminars. Investor feedback is sought on our communication of information and actions and incorporated in CRISIL's rating reports. This process helps CRISIL to provide a clearer understanding and present sharper analyses.

CRISIL's rating analyses are continually enriched by inputs from an in-house industry research team and economic research centre. The former is housed in, CRISIL Research. while the latter is housed in a separate division, the CRISIL Centre for Economic Research.

The existence of a business development team independent of the analysts' team, enhances CRISIL's credibility in the market. This structure eliminates any conflict of interest that may arise if the team that markets a rating service is also involved in assigning the rating.

A separate criteria committee was constituted in 2002 in response to the growth in the number and complexity of debt instruments. This committee ensures that CRISIL's criteria and methodologies meet the highest standards of analytical rigour.